Molson Coors Beverage Company – Longueuil
January 2023 – Present
- Managed asset lifecycle across sites, reducing tracking delays by 35% and improving audit readiness.
- Improved SLA resolution to 95% by optimizing ServiceNow workflows and ticket categories.
- Automated onboarding workflows in Active Directory and Intune, reducing setup time by 25%.
- Built Power BI dashboards and Excel reports for monthly financial reconciliations.